Jan's Hallmark Gold Crown

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Jan’s Hallmark in Edwardsville is owned by Don L. and Rosemarie L. Tschannen, Jr., and managed by Pam Wallace. Don’s father and grandfather were variety store retailers, and he was brought up in retail, but wasn’t interested in that particular segment of retail service. Don and Rosemarie purchased their first Hallmark Gold Crown store in 1983. The Edwardsville store was purchased in 1995 and relocated to its current address in 1997.

In 2012, Jan’s Hallmark is a family owned business with over 100 associates serving 10 stores in the Metro East and West County areas of St. Louis. Their 11,000 square foot office and distribution center is located in Maryville, IL.

Jan’s Hallmark is exclusively in the social expressions and gift business; as such they have larger selections of social expression products and the expertise to support it at the point of sale. As a Hallmark Gold Crown retailer, Jan’s Hallmark is part of a network of over 3,000 Gold Crown stores that have exclusive products and national recognition. Jan’s Hallmark serves any person who cares for another human being.

“We are a wonderful resource for emotional communication. I’ve always enjoyed that we help people celebrate and express their deepest feelings and relationships,” said Don.

Don feels strongly about Chamber membership and community involvement, “For as long as I can remember we’ve supported the Chamber in the communities our stores are located in. Any organization that strengthens the local business climate benefits not only its members but its community.”

The owners and staff of Jan’s Hallmark look forward to being part of the Edwardsville/Glen Carbon retail landscape for decades to come, and a store remodel is on the drawing board but has yet to be finalized.

When asked for a favorite quote or mantra that represents his perspective on doing business, Don responded, “I’m in a sharing and caring business; I believe your personal beliefs are the foundation of your business beliefs. I’ve found a couple of quotes particularly grounding over the years.”

“To laugh often and much; to win the respect of intelligent people and the affection of children; to earn the appreciation of honest critics and to endure the betrayal of false friends. To appreciate beauty; to find the best in others; to leave the world a bit better whether by a healthy child, a garden patch, or a redeemed social condition; to know that even one life has breathed easier because you have lived. This is to have succeeded.
– Ralph Waldo Emerson

“You can stand tall without standing on someone. You can be a victor without having victims.”
– Harriet Woods

Jan’s Hallmark Gold Crown has been the recipient of Hallmark’s Distinguished Service award each of the last five times presented for service levels in the top 10% of the industry. Less than 5% of Gold Crown owners repeated all five times during the evaluation periods.

To learn more about Jan's Hallmark Gold Crown, call 618.656.9445, stop by 2312 Troy Road in Edwardsville, or go to www.jansadvantage.com.